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These are the Code of Professional Standards, as set out on the CIPHE website.
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How do you know that the operative you choose will work to the correct quality standards and mandatory requirements?
Members of the Chartered Institute of Plumbing and Heating Engineering voluntarily commit themselves to be governed by a
Code of Professional Standards. Because members are vetted before being accepted into the Chartered Institute, the public
can be confident that they will be employing someone with the necessary skills and commitment to high standards.
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The Chartered Institute's Professional Standards Committee oversees adherence to the Code and should a complaint be received
about a member, has the ultimate power to remove that person from membership. Professional Standards Inspectors have been
appointed to inspect members' work or to investigate complaints if the Committee considers this necessary.
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The CIPHE logo identifies a professional who is competent, responsible and dedicated to the ideas represented by the Code.
Whilst at work each individual member of the Institute must:
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1. Perform professionally, competently and responsibly
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Carry out their own work or supervise the work of others with due regard to technical quality, appropriate insurance cover
and the interests of employers, employees and clients; communicating and performing to an acceptable standard; and with a
duty of care to employers, employees and clients.
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2. Safeguard the environment and public health and safety
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Take all reasonable care to avoid damaging the environment or creating any danger of death, injury or ill-health to any
person or damage to property.
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3. Comply with all relevant laws, regulations, standards and codes
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Work in accordance with the relevant statutory requirements and conform to the appropriate European and British Standards
Codes of Practice. In the case of Fellows and Members, registered with the ECUK, also conforming to that Council’s Codes
of Professional Practice.
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4. Broaden, improve and maintain their skills, knowledge and personal qualities
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Keep up-to-date with developments in the plumbing mechanical engineering services industry by attending and participating
in Continuing Professional Development (CPD) and other relevant training activities.
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5. Uphold the dignity, standing and reputation of the Institute and the plumbing mechanical engineering services industry
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Act professionally and adopt a form of behaviour and appearance that will not cause offence or embarrassment to others.
To maintain the Institute’s good name and that of the industry generally, members in the course of their work are expected
to act professionally and adopt a form of behaviour and appearance that will not cause offence or embarrassment to others.
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6. Abide by the Code of Professional Standards
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Accept responsibilities as a member to comply and co-operate with the Institute in the operation of its disciplinary
procedures and any investigation that may occur as a result.
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